Property management and maintenance services might look like two sides of the same coin. Though they're equally essential for maintaining and enhancing your property's income and value, they are different areas. Whether you manage residential, student housing, or industrial properties, property maintenance services refer to activities involved with the upkeep of your property. Therefore, it's sometimes regarded as only a subset of overall property management actions.
Obviously, property management also contains each of the tasks contained in real estate operations, such as collecting rent, property promotion, bookkeeping, and managing rentals. While handling properties requires more than maintaining them, no property owner or manager wants to simply leave such a critical element of maintenance management to chance. Take a little time to learn more about various facets of building maintenance management, why it's so important, and of course, how to manage it better and more efficiently.
What is Property Maintenance and Why Should it Matter to You?
Property maintenance is the plan and activities involved with maintaining your rental properties. There are routine property maintenance jobs, such as ensuring fire detectors are in working order, pool services (if appropriate ), ensuring lighting is practical, and so on. Additionally, there are larger, less frequent maintenance projects like roof, parking lot or walkway paving, etc..
The main reason maintenance is so critical is to avoid the unexpected maintenance issues that could occur if the upkeep is ignored. You can't overstate the importance of home maintenance services. 1 report pinpointed the epidemic of SARS from Hong Kong to bad construction maintenance. Other potential and more prevalent hazards include injuries from falling construction materials, fires, or poorly kept walkways. No property manager or owner would like to face claims of negligence in court, cope with skyrocketing insurance premiums, or expertise poor press and negative testimonials. To avoid serious difficulties, property managers have to think about maintenance among the most important parts of their job.
Besides reducing the possibility of property injuries on your own, your employees, along with your tenants, you want to have a fantastic property construction maintenance system in place for plenty of other reasons too. Consider just a couple of examples:
Increased home value: A preserved property will hold value or increase in value. The lack of repairs will detract from the home's market value and rental rates.
Satisfied tenants: Poor upkeep of buildings, land, and appliances can generate dissatisfied tenants and might break the terms of your own lease.
Reduced prices: An efficient property management program can save money by minimizing risks, extending the life span of appliances and equipment, fulfilling tenants, and decreasing manual work.
Less work: Property managers have plenty of work to perform. Using a construction maintenance program set up, you can cut back the time you spend calling tenants and tenants, tracking work orders, manually entering data in other software, paying invoices, and dealing with emergencies.
It's no secret that you have to keep your house maintained to maximize its own value. Subsequently, this can provide your company an opportunity to maximize rental prices and also be more selective about tenants. When you meet tenants needs, then you also get to appreciate lower turnover and reduce the probability of fees that you have broken the end of the lease agreement through neglect.
Your prudent investment in a good property maintenance program will help improve your profits, preserve your good reputation, save some time, and reduce hassles. You've got every reason to invest in property care providers.
The Way to Provide Superior Property Maintenance Services
At the Maximum level, your property maintenance services must include:
A record of routine upkeep, that you perform on a monthly, seasonal, or annual basis; like this Winter Checklist. A very simple example could include having the HVAC system serviced twice a year or making sure the roof was cleared of debris before it snows. Scheduled maintenance can extend the helpful lifetime of valuable assets and decrease the chance of expensive, urgent repairs. As a property manager, you or your workers may also notice maintenance problems, such as ice on paths, that you will need to address instantly. You require a means to communicate, manage, and monitor maintenance problems to keep your property safe and renters satisfied.
Great property maintenance will supply you and your company with a lot of benefits. By providing both renters and owners the advantages of outstanding upkeep, property managers can even personally benefit by increasing their own productivity and value for their employers and connection with renters.
Still, achieving these advantages requires an ability to communicate with tenants and vendors, handle work orders, budget for work and supplies, and stay on top of programs. To get a handle on how much effort successful property management requires, it's crucial that you drill down from the high-level overview above into the main activities which must get managed to assure appropriate property maintenance.
Respond to Requests From Tenants
Tenants may call in at any moment with maintenance requests that range from routine to urgent. Some examples could include anything from regular requests to alter light bulbs to urgent problems with leaky or clogged plumbing. You might field requests by phone/text or email, and of course, a few of those requests will happen after average working hours.
You need a maintenance management system to be sure tenants are satisfied by offering a handy way to communicate. Tenants also need assurance that somebody is getting the message and fixing their difficulty. Some property managers discover that handling phone calls to report and then ask information about repairs requires more time than simply tackling the repairs.
The very best property maintenance programs make it possible for tenants to publish requests and also track their status online. Nowadays, polls have discovered that customers increasingly want to serve themselves. Self-serve choices make coping with maintenance issues simpler for you and much more convenient for your tenants.
Schedule Routine Maintenance
Property maintenance supervisors should schedule certain maintenance tasks. Some examples could include routine maintenance like cleaning leaves off the roof at the fall or altering HVAC filters every few months. To keep the property, keep expensive systems running, ensure nothing falls through the cracks, and reduce risks, somebody has to manage work orders to be certain these periodic tasks have been completed on schedule.
Without maintenance tracking software, the property manager must spend some time following up and sometimes, communicating with tenants and owners. Fortunately, the same apps that may handle requests from tenants may also have calendar features that allow property managers to program jobs using a calendar.
This type of property maintenance scheduling applications will make sure important deadlines don't fall through the cracks. They can even automatically send messages to interested parties.