Save Time

Spend less time on maintenance & more time on the important stuff.

 

Protect Investments

Make sure emergencies don’t get missed. Backed by Latchel’s $1,000,000 insurance policy.

 

Improve tenant Happiness

4.7 out of 5 Stars across 1,450 tenant reviews.


book a demo with us below:


Who Uses Latchel?

Landlords

Spend time doing things you love while Latchel protects your investments.

 

Property Managers

Stay focused on growth while Latchel manages and scales your maintenance operation.

 

Fix & Flip

Find your next deal while Latchel manages rehabs and offers a turnkey solution for buyers.

nationwide Coverage in all 50 U.S. States

And a 100% USA Based call center and troubleshooting team


How It Works

1: We receive your tenant request

Your tenant calls or texts us at the dedicated line we provide to you.

You receive a realtime email notification letting you know that we received a request.

2: Screen for emergencies

We catch emergencies with 100% accuracy by pairing our experienced team with powerful software.

3: Deep dive troubleshooting

Our in-house team of maintenance experts troubleshoots with the tenant over the phone. We prevent an unnecessary dispatch of a contractor.

We notify you if we fix the issue on the phone.

4: Dispatch a Contractor

We dispatch a contractor if we can’t troubleshoot the issue. We can dispatch your favorite contractors or a Latchel contractor.

We tell you which contractor goes out and when they will arrive at the property.

5: Follow-Up to resolve

We follow up at the end of the contractor’s appointment to make sure everything got fixed. We follow up with both the tenant and the contractor.

We notify you when the job is completed.


Customer Reviews


Talk To Customers

Latchel hosts a Facebook Group for our customers and the community. We also post educational content, webinars, and announcements, all for free. Come talk to real Latchel customers and chat with the community about property management.


Pricing

(All of our plans are month to month, no long term contracts, and only $25 to start.)

After-Hours
We’ll take your tenant calls and coordinate emergency maintenance issues after business hours.
Technology Solutions
Latchel Chatbot
Referral Program
Maintenance Coordination
Latchel Contractor Network
5pm – 9am Mon – Fri Emergencies
Weekend Emergencies
Holiday Emergencies
$25 + $0.80/Unit
Billed Monthly

24/7

Most Popular

We’ll take all of your tenant calls and coordinate emergency maintenance issues.
Technology Solutions
Latchel Chatbot
Referral Program
Maintenance Coordination
Latchel Contractor Network
24 x 7 x 365 Emergencies
$25 + $1.00/Unit
Billed Monthly

Premium
We’ll take all of your tenant calls and coordinate all maintenance issues.
Technology Solutions
Latchel Chatbot
Referral Program
Maintenance Coordination
Latchel Contractor Network
24 x 7 x 365 Emergencies
Non-Emergencies
Estimates and Bids
Unit Turn & Punch List
Project Coordination
$25 + $10/Unit
Billed Monthly