Get In Touch With Us
Need to chat with the Latchel team?
For fastest response, see the below contact information. If none of the below applies, fill out the form to the right with your request.


Latchel Customers
For the fastest response from our support team, please login to your Latchel account and use the Support Chat at the bottom right of the application.
For non-urgent inquiries, you can email us at:

Latchel Vendors
For the fastest response, please text us at:
(206) 899-0029
You can also email us at:

Residents Using Latchel
Please text or call us at the dedicated phone number provided by your property manager. If you don’t know or can’t find your dedicated number, you can call:
(206) 717-8374
You may also click any of the links Latchel has sent you, click to go to your dashboard at the top right, and submit a request to us.