👋 Join us for a special webinar Thursday, January 11th
Learn More

How to Update Your Communication Payment Method

ethan-lieber-ceo-latchel
The Latchel Team
•
May 19, 2021
Latchel Refund Request Policy Latchel’s Latest Update to Portfolios How to Opt Into the Latchel Contractor Network Comprehensive Work Order Guide latchel-property-management-maintenance-software

[fusion_alert type=”custom” accent_color=”# 1d1934″ background_color=”#e9f3f6″ border_size=”2″ icon=”fa-info-circle fas” text_align=”left” text_transform=”normal” dismissable=”no” box_shadow=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

The Latchel SMS feature makes it possible to send SMS messages to your residents, preferred service providers, and owners directly from your Latchel portal. Latchel SMS provides several advantages for you if you wish to improve customer relations and communication flow.

This feature does come with a small additional charge on a per-use basis at the below rates: 

  • $0.0094 per SMS message sent.
  • $0.04 per MMS message sent (MMS includes messages with pictures, videos, & files). 

When your balance falls below $3.75, we will charge your communication payment method an additional $25 to keep your balance topped off. 

You can change or remove this payment by logging into Latchel and following the steps below. 

[/fusion_alert]

How to Update Your Communication Payment Method Step-by-Step Guide

Step 1. Log in to Latchel

Step 2. Click on your initials or avatar in the upper right-hand corner of the dashboard, click Account Settings

How to Update Your Communication Payment Method

Step 3. Click the tab Payment Settings

How to Update Your Communication Payment Method

Step 4. Click Add Payment Method and fill out the necessary information

How to Update Your Communication Payment Method

Step 5. Scroll down to the “Payment Settings” section and click the 3 horizontal dots next to Communication Payment Method. Select Change Payment Method to change the card used for this payment, or Remove Payment Method if you do not wish to use this feature.

How to Update Your Communication Payment Method

[fusion_alert type=”custom” accent_color=”# 1d1934″ background_color=”#e9f3f6″ border_size=”2″ icon=”fa-info-circle fas” text_align=”left” text_transform=”normal” dismissable=”no” box_shadow=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

Related guides:

  1. How To Send SMS Messages From Latchel

[/fusion_alert]

Share this
Share on print
Share on twitter
Share on facebook
Share on linkedin
Share on email
Related Posts

See why property managers love using Latchel

latchel-logo
Copyright © 2022 Latchel
👋 Join us for a special webinar Thursday, January 11th