24/7 Emergency Support
No More Emergency Calls
Protect your team from maintenance calls while delivering rapid response times for residents. Latchel offers a 60-second pick up time, 24/7/365, and you have full control over your emergency rules.
Keep Nights and Weekends to Yourself
5-Star Resident Experience
By focusing on speed to respond and empathetic support, you get 10x more 5-star reviews.
30% Less Work Orders
Resolve 30% of maintenance requests through proactive troubleshooting, saving time and money.
Happier, Motivated Teams
Prevent burnout and retain the best talent by eliminating after hours on-call duties.
Find Peace of Mind
Make Latchel your frontline for all maintenance requests so that you and your team can focus on the work that drives the business forward and have peace of mind when you want to tune out.
Fix Issues Up Front
Drive the best outcomes for you and your owners by using expert troubleshooters to fix maintenance problems before a dispatch is needed.
Better Emergency Verification
Too many of your work orders get treated like an emergency even though they’re not. By automating weather verification and emergency rule checks, you get the truest emergency response possible in Latchel.
Set It and Forget It
The time for passing around a bat-phone and crossing your fingers is over. The time for set it and forget it is here. Build your on-call technician rotation right in Latchel, then move on to bigger and better things.