Case Study

North County Property Group

Market: San Diego, CA       Doors: 273

North County Property Group is a comprehensive service for owners and investors serving San Diego, Del Mar, Carmel Valley, Solana Beach, Encinitas, Carlsbad, and North County Coastal. From marketing and tenant placement to financial reporting and maintenance, North County is a full-service property management company.

North County came across Latchel in 2019 when they realized they needed extra maintenance support, particularly after hours and during holidays. Since using Latchel, they’ve been able to streamline their maintenance process and receive additional support through the entire process. Latchel’s been able to assist with emergency maintenance issues in a timely manner.

Not only has Latchel offered a huge lift on their maintenance side of the business, but they’ve been able to significantly improve their resident experience in implementing these services.

Marketing Manager, Ally Kumar, says:

“We’ve been fortunate that the support from Latchel has helped address our maintenance emergencies in a timely response.”

We look forward to continuing to support North County Property Group and all the growth and success to come.

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