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Q&A with Author, Steve Rozenberg

The Latchel Team
July 15, 2019
property-management Q&A with Steve Rozenberg
Q&A with Steve Rozenberg

Last week we sat down with Steve Rozenberg of Empire Industries, a property management and real estate company based in Texas, to dive into how they grew their business to over 1,000 doors across three markets.

Like many in the industry, Steve began his venture in property management out of necessity. Before building Empire, he was a full time airline pilot for a major airline. After the events of 9/11, he was put on furlough at the age of 29 and realized he needed to start pulling income from other sources. Cue real estate investing.

He and his now business partner, Pete Neubig, both had properties they needed managed. It was during the height of the recession, they were low income properties, and nobody wanted them. So, they began managing them together and slowly taking on other properties.

Fast forward to today, Steve still works as an airline pilot part time while also running Empire Industries. He runs the podcast The Landlord Survival Show and recently published his book Building an Empire: Failing Our Way to Millions.

In the session, Steve dives into some of the biggest mistakes, successes, and vital processes involved in getting to where he is now. Watch the full session below:

Empire Industries uses Latchel to offload their maintenance coordination. At Latchel we take over property maintenance coordination giving property managers the time to focus on more important things.

We do this through our 3 core products:

  1. Our after hours emergency service, which ensures you are never woken up in the middle of the night for a maintenance call again;

  2. Our 24/7 emergency service, night or day, all day, every day, we’ve got you covered;

  3. Our premium service, which is an all encompassing maintenance coordination product.

Across our reviews, we boast a 4.7 out of 5 stars for tenant satisfaction. Property managers who have switched to Latchel, on average, have reduced their time spent on maintenance to only 15 mins per day for every 100 units.

We improve the maintenance experience for everyone because at Latchel, we truly believe that you cannot get better by staying the same.

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