Troubleshoot Maintenance Issues in Real-Time
Use Latchel’s first free maintenance tool to diagnose requests from tenants, troubleshoot them on the spot, and dispatch accurately with all the info you need.
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Troubleshoot Maintenance Issues in Real-Time
Use Latchel’s first free maintenance tool to diagnose requests from tenants, troubleshoot them on the spot, and dispatch accurately with all the info you need.
Get started for FREE today!
Resolve or de-escalate up to 30% of maintenance issues
Real-time Troubleshooting
Quickly identify and resolve maintenance issues, allowing for fewer work orders.
Accurate Dispatching
Our troubleshooting tool effectively diagnoses work orders for you so you can dispatch more accurately and save money by resolving issues in one trip.
Increase Efficiency
Eliminate the dreaded back and forth communication between residents and technicians.
How It Works
A glimpse into the process.
Step 1: Request
Tenants submit their maintenance requests.
Step 2: Troubleshooting
Our comprehensive problem map and intelligent system vets and troubleshoots every request.
Step 3: Dispatch
You get notified with an actionable, accurate work order to confidently dispatch one of your techs.
Select a Plan
Not sure? Our customers managing more than 50 doors typically prefer the Professional Plan.
Free
Revenue Generation: $0/unit per month
Cost: $0/unit per month
24/7 resident request portal
Automated troubleshooting
Accurate problem identification
Work order notifications
Basic work order management
Professional
Revenue Generation: $30/unit per month
Cost: $3.99 – $9.99/unit per month
All features in Free, plus…
Live video troubleshooting & emergency dispatching
Automated maintenance coordination
Configurable resident, vendor & owner notifications
Customized maintenance workflows
Customized budget limits
Automated vendor payments
5 star resident satisfaction guarantee
Yardi, Rent Manager & other popular integrations