Property Management Solutions

Happy Residents &
A Healthy Bottom Line.

Latchel is a software platform that enables property managers to be more responsive and offer better perks while also creating a new revenue stream so they don’t have to choose between happy tenants and a healthy bottom line.

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Latchel + Rent Manager Integration

Latchel seamlessly integrates with Rent Manager. To request more information about how this integration works, click the button below:

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Join Our Session:

How to Create an Anti-Fragile Business

Fluctuating market conditions will always affect any business operations, but some are built to thrive through any uncertainty, and some aren’t. In this session, Latchel’s VP of Industry Relations, Jen Sells, will walk through what “Anti-fragile” companies all have in common, and how you can incorporate these foundational methods into your own business to not only survive but continue growing through swings in the market.

Session Objectives:

  • How to build your business around things that will never change.
  • The effort of current industry trends on the market and business operations.
  • How to implement the right processes and metrics to support continued growth through fluctuations.
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It pays to use Latchel

Latchel is the only platform that combines revenue-generating resident amenities with maintenance software that empowers property managers to deliver unbeatable customer service.
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No More Maintenance Calls
We protect your time by being your front line communications team.
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Resident Amentities
Delight residents with a combination of lifestyle and financial services.
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Make Residents Even Happier
Latchel averages a 4.8/5 stars rating for resident satisfaction.
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Why Latchel?

Earn money while delivering unbeatable customer service.

For the first time ever, property managers can increase their revenues with a one-of-a-kind resident amenity while leveling up their maintenance services in a single platform.

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Boost your online presence

Happier residents, better reviews

Latchel Averages a 4.8/5 star rating for resident satisfaction. 5-star resident reviews are automatically pushed to your online profiles so your marketing gets a boost.
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Troubleshooting

Never take a maintenance call again

Latchel’s communication team becomes your frontline customer service center to protect your time. We screen for emergencies and proactively troubleshoot to reduce unnecessary maintenance spend.

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Multiple Channels

Residents can contact us by phone, text, or our dashboard

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Near Instant Response

Guaranteed 60 second response times from us 24/7/365.

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No Extra Cost to You

Latchel takes all your resident maintenance calls at no cost.

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Unbeatable Service

Our software helps you achieve the best outcome on every maintenance job.

An innovative platform
that gives you:

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Full Visibility
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See All Dashboard Activity

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Get Real Time Email Notifications

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Recorded and Saved Interactions Through the Whole Process

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Complete Control
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Cost Control with Budget Limits

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Customize Emergency Definitions

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Prioritize Your Preferred Vendors

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What our customers are saying about us

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I think we might have the best solution in property management in Latchel. What you don’t want as a CEO is to be burning time on operations when you’re driving for sales & revenue. Once we committed to Latchel, it changed the game for us.”

Johnny Wolff, Homeroom
Latchel has become a new revenue stream for us allowing us to grow faster. Residents get better service and 24/7 coverage, limiting our liability and providing a better living experience. Latchel has been great to work with! Ryan Miller, Titan Management
We’ve been able to save around $40k annually with a streamlined maintenance operations.

Ian Joseph, Miller Laine Property Mgmt

Proudly Backed By

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Resolve maintenance without the dispatch.

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Request a Demo:

Fill out the form below and one of our Sales Reps will reach out to you shortly.

Sign up for Latchel and receive your first 3 months Free!

Unlock the Potential of Digital Insurance
Launch a tailored renter's insurance program

Sure provides tailored renter’s insurance that enables property managers, owners, and residents to protect their property, minimize risk, and experience the peace of mind that comes with the protection of your assets and business.

Most leases require renters insurance. So, we’ve partnered with Sure to provide that option for your residents. While residents aren’t required to use Sure to meet the renter’s insurance requirement, this is still a convenient option you can offer to your tenants. 

All services and products are provided by Sure, not Latchel subject to Sure’s terms and conditions.

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Property Inspection Platform
Automate and Organize Inspections with RentCheck
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Make Inspections Easier
RentCheck saves time by enabling residents to complete inspections on their own. Customization and automation ensure the job gets done.

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Stop Wasting Time
Schedule inspections for all stages of the lease cycle at any cadence you choose. RentCheck handles the reminders.

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Instantly Submit Work Orders
Take advantage of Latchel's integration with RentCheck to instantly submit a work order for any maintenance issues that pop up on an inspection.

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Modernize Your Process
Easily compare new and existing inspection reports, side-by-side, and avoid security deposit disputes.

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Prompt Routine Filter Changes and Resident Tasks
Schedule resident reminders to replace filters and other upkeep tasks over the course of the lease lifecycle.

To learn more about RentCheck, talk with a Latchel benefits expert today. All services and products are provided by RentCheck, not Latchel, and subject to RentCheck’s terms and conditions.

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Affordable Pest Control

Access world class pest control for a fraction of the normal price. No need for new software or a complicated setup.

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Easy Pest Control
Residents simply reach out to Cover Pest if there is a pest issue, and Cover Pest takes it from there.

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Clarity on Who Pays the Bill
No more awkward conversations about who is responsible for the bill! With Cover Pest as a resident benefit, residents get pest control for covered pests without an additional cost.

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Vendor Sourcing
No more sourcing for vendors! Cover Pest will source and coordinate with vendors for each pest control request

To learn more about Cover Pest, talk to a Latchel benefits specialist today.  All services and products are provided by Cover Pest, not Latchel, and subject to Cover Pest’s terms and conditions.

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Air Filter Delivery Subscription

FilterTime is an air filter delivery service that makes it easy and convenient for residents to replace their air filters. FilterTime customers can protect their HVAC system, reduce dust and pollen, save money on energy costs, and more by leveraging this delivery service.

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Reduce Labor for HVAC Issues
Filter delivery service results in a 38% reduction of total HVAC ticket requests.

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Cost Savings on HVAC Repairs
Average HVAC repair costs have increased by 48.7% year over year. an air filter delivery subscription can cut costs up to $250-300 per property per year.

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Energy Reduction
Filter delivery is saving residents $14.82 per month in energy costs.

How it works:

Choose from almost every size and type of air filter including custom-made sizes

Choose how often you want your filters delivered

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 A box of brand new air filters delivered to your resident’s front door

To learn more about FilterTime, talk with a Latchel benefits specialist today. All services and products are provided by FilterTime, not Latchel subject to FilterTime’s terms and conditions.

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Boost resident satisfaction and drive good resident behavior through a rewards, incentives, and credit building program
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Drive On-Time Rent Payments
Piñata rewards renters for on-time rent payments through Piñata cash, and boosts renter's credit scores for online payments.

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Boost Resident Satisfaction
$30 gift card to use at select brands and businesses, $25 restaurant card, 720 annual Piñata Cash to use on rewards, Early lease renewal gift.

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Attract and Retain Renters
2 out of 3 renters prefer properties with rent reporting. Plus, residents get incentives for early lease renewals.

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Rewards Residents Love
Residents can use Piñata Cash on brands they know and love, such as: Starbucks, Amazon, Sephora, Lego, Target, Walmart, Home Depot, Lowes, Doordash, Best Buy, and many more!

Piñata Cash

Residents easily earn Piñata Cash any day of the month by doing things like taking surveys, referring friends, or trying out new products.

Residents also get access to big-ticket giveaways, limited drops and super surges!

And, with exclusive access to our marketplace with over 300,000 deals, residents can squirrel away up to $4,500 annually.

To learn more about Piñata, talk with a member of our benefits team today. All services and products are provided by Piñata, not Latchel subject to Piñata’s terms and conditions.

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Master Liability Insurance

Now you have one less thing to worry about with a Master Liability Policy through Obie.

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Affordable Coverage
Affordable policies available with liability coverage starting at $100,000 and up to $300,000 to meet any property manager insurance requirements.

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Stay 100% Compliant
Master policy provides $100,000 for management companies and owners by ensuring 100% of occupied homes and units are covered for property damage liability issues relating to resident negligence.

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Peace of Mind
Liability coverages include perils such as fire, smoke, water, explosion, overflow of sewer, and many others that provide coverage for damages you (the resident) may cause to your unit or home

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Personal Liability
Personal liability coverage is automatically include to protect you against claims where you may be considered legally liable. (Bodily injury claims, dog bite claims, and more)

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Additional Coverages
Additional/expanded coverages are also available. (Pet damage, identity fraud, theft/vandalism, and more are available!)

All services and products are provided through Obie and are subject to Obie’s terms and conditions.

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👋 Join us for a special webinar Thursday, January 11th