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Elevate Your Rental Experience

Take advantage of the ultimate amenity to improve your lifestyle and improve your finances all in one place.
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What residents get with Home Assistant

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Easy & Fast Scheduling

Schedule services and repairs on your time with your personal online platform. 60-second response times, 24/7/365.

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$1000 of Financial Protection

We know spending money can be a bummer, so you’ll get up to $1,000 in cash reimbursements for damages you’d normally be responsible for. 

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Full Benefits Hub

You can add even more financial protection amenities with our full hub of options like cash back on bills and rewards for rent payment.

We'll Help Tackle Your To-Do's

Home Assistant can connect you to pros to schedule any home chores, like

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House Cleaning
One of the most requested services!
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Lawn Care
Lawns aren’t a yawn for us, we’ll help you keep it in top form. 
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Light Handyman Work
We mount TVs, assemble furniture, and fix resident responsible items before move-out.
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Carpet Cleaning

Sometimes there’s nothing like a fresh floor to walk on. We’ve got you covered. 

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Move-out Assistance
Residents often request help to pack and load their truck during move-out.
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Junk/Furniture Removal

A common request we find long term residents requesting.

Ready to Submit a Request?

Call or Text the Home Assistant phone number provided by your Property Manager. 

For support on accessing your personal home assistant dashboard, click here. 

Put Money Back in Your Pocket

You’ll get $1,000 in cash reimbursements to pay for damages you’d normally be responsible for!
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Plumbing clogs?

We'll drain your pipes, not your wallet.

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Frisky Garbage Disposal?

You won't have to dispose of your money to fix it.

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Locked Yourself Out?

Lock-outs are covered so you can keep your cash locked in.

A Hub of Extra Financial Benefits

Latchel offers a full marketplace of financial benefits like: 
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Cash Back on Insurance Policies

Get rewarded with cash back on renters insurance, and even auto insurance policies. 

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Rewards for Rent Payments

Get kick-back rewards for making on time rent payments every month!

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Lifetime Credits for Home Services

Residents get a piggy bank of credits to apply to their scheduled home chores, like tv mounting or home cleaning. 

Access Your Benefits

Affordable services for residents

Home Assistant helps you schedule and organize your home by offering services like: housekeeping, lawn care, furniture assembly, tv mounting, laundry services and so much more. We dispatch pros that fit your budget and availability. 

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Video calling

Proactive video troubleshooting helps resolve problems on the spot so tenants can live comfortably without waiting for help. Tenants have the flexibility to submit tickets via text, calling in, or logging into your account.

How to Reach Latchel

You can reach your home assistant via your dedicated phone
number via call or text 24/7/365
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Schedule on your time & Budget
Provide your availability and we’ll work with technicians and service providers to select the best time slot, according to your schedule.
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Latchel makes it easy to track your jobs

You’ll receive confirmation texts and reminders on service provider and maintenance appointments. Easily track the status of your requests from your dashboard

How can we improve the Latchel experience?

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Get access to the most recent innovations and news in property management. We’ll send high impact, growth focused information on a weekly basis.

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Copyright © 2025 Latchel
Unlock the Potential of Digital Insurance
Launch a tailored renter's insurance program

Sure provides tailored renter’s insurance that enables property managers, owners, and residents to protect their property, minimize risk, and experience the peace of mind that comes with the protection of your assets and business.

Most leases require renters insurance. So, we’ve partnered with Sure to provide that option for your residents. While residents aren’t required to use Sure to meet the renter’s insurance requirement, this is still a convenient option you can offer to your tenants. 

All services and products are provided by Sure, not Latchel subject to Sure’s terms and conditions.

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Property Inspection Platform
Automate and Organize Inspections with RentCheck
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Make Inspections Easier
RentCheck saves time by enabling residents to complete inspections on their own. Customization and automation ensure the job gets done.

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Stop Wasting Time
Schedule inspections for all stages of the lease cycle at any cadence you choose. RentCheck handles the reminders.

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Instantly Submit Work Orders
Take advantage of Latchel's integration with RentCheck to instantly submit a work order for any maintenance issues that pop up on an inspection.

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Modernize Your Process
Easily compare new and existing inspection reports, side-by-side, and avoid security deposit disputes.

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Prompt Routine Filter Changes and Resident Tasks
Schedule resident reminders to replace filters and other upkeep tasks over the course of the lease lifecycle.

To learn more about RentCheck, talk with a Latchel benefits expert today. All services and products are provided by RentCheck, not Latchel, and subject to RentCheck’s terms and conditions.

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Affordable Pest Control

Access world class pest control for a fraction of the normal price. No need for new software or a complicated setup.

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Easy Pest Control
Residents simply reach out to Cover Pest if there is a pest issue, and Cover Pest takes it from there.

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Clarity on Who Pays the Bill
No more awkward conversations about who is responsible for the bill! With Cover Pest as a resident benefit, residents get pest control for covered pests without an additional cost.

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Vendor Sourcing
No more sourcing for vendors! Cover Pest will source and coordinate with vendors for each pest control request

To learn more about Cover Pest, talk to a Latchel benefits specialist today.  All services and products are provided by Cover Pest, not Latchel, and subject to Cover Pest’s terms and conditions.

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Air Filter Delivery Subscription

FilterTime is an air filter delivery service that makes it easy and convenient for residents to replace their air filters. FilterTime customers can protect their HVAC system, reduce dust and pollen, save money on energy costs, and more by leveraging this delivery service.

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Reduce Labor for HVAC Issues
Filter delivery service results in a 38% reduction of total HVAC ticket requests.

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Cost Savings on HVAC Repairs
Average HVAC repair costs have increased by 48.7% year over year. an air filter delivery subscription can cut costs up to $250-300 per property per year.

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Energy Reduction
Filter delivery is saving residents $14.82 per month in energy costs.

How it works:

Choose from almost every size and type of air filter including custom-made sizes

Choose how often you want your filters delivered

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 A box of brand new air filters delivered to your resident’s front door

To learn more about FilterTime, talk with a Latchel benefits specialist today. All services and products are provided by FilterTime, not Latchel subject to FilterTime’s terms and conditions.

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Boost resident satisfaction and drive good resident behavior through a rewards, incentives, and credit building program
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Drive On-Time Rent Payments
Piñata rewards renters for on-time rent payments through Piñata cash, and boosts renter's credit scores for online payments.

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Boost Resident Satisfaction
$30 gift card to use at select brands and businesses, $25 restaurant card, 720 annual Piñata Cash to use on rewards, Early lease renewal gift.

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Attract and Retain Renters
2 out of 3 renters prefer properties with rent reporting. Plus, residents get incentives for early lease renewals.

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Rewards Residents Love
Residents can use Piñata Cash on brands they know and love, such as: Starbucks, Amazon, Sephora, Lego, Target, Walmart, Home Depot, Lowes, Doordash, Best Buy, and many more!

Piñata Cash

Residents easily earn Piñata Cash any day of the month by doing things like taking surveys, referring friends, or trying out new products.

Residents also get access to big-ticket giveaways, limited drops and super surges!

And, with exclusive access to our marketplace with over 300,000 deals, residents can squirrel away up to $4,500 annually.

To learn more about Piñata, talk with a member of our benefits team today. All services and products are provided by Piñata, not Latchel subject to Piñata’s terms and conditions.

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Master Liability Insurance

Now you have one less thing to worry about with a Master Liability Policy through Obie.

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Affordable Coverage
Affordable policies available with liability coverage starting at $100,000 and up to $300,000 to meet any property manager insurance requirements.

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Stay 100% Compliant
Master policy provides $100,000 for management companies and owners by ensuring 100% of occupied homes and units are covered for property damage liability issues relating to resident negligence.

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Peace of Mind
Liability coverages include perils such as fire, smoke, water, explosion, overflow of sewer, and many others that provide coverage for damages you (the resident) may cause to your unit or home

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Personal Liability
Personal liability coverage is automatically include to protect you against claims where you may be considered legally liable. (Bodily injury claims, dog bite claims, and more)

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Additional Coverages
Additional/expanded coverages are also available. (Pet damage, identity fraud, theft/vandalism, and more are available!)

All services and products are provided through Obie and are subject to Obie’s terms and conditions.

Learn More
👋 Join us for a special webinar Thursday, January 11th