Reduce Maintenance Expenses on Day 1
Level up your maintenance efficiency by switching from your call center to Latchel’s proactive troubleshooting. Reduce maintenance volume up to 30% and resolve up to 50% of emergencies.
Combine Latchel’s revenue-generating resident benefit to turn your maintenance intake process into a new revenue stream.
Reduce Overall Maintenance Costs
Troubleshoot maintenance calls with real experts to start with the best maintenance process possible. Reduce total work order volume and reduce overtime emergency calls.
Deliver Service Levels That Raise the Bar
Average a 4.8/5 star rating for resident satisfaction with 60-second response times and a resident benefit that reimburses residents for accidental damage.
Improve NOI and Increase Revenues
Implementing Latchel as a resident benefit adds thousands of dollars in new revenue every month and benefits pair perfectly with Latchel’s maintenance troubleshooting.
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Latchel has been featured in
10x Better Results Than A Call Center
Reduce costs with real experts at the start of the maintenance process.Â
While traditional call centers dump work orders back on your plate, Latchel’s maintenance intake is built to improve your efficiency at every step.
30% Reduction in Work Orders
By better diagnosing and troubleshooting work orders up front, you reduce total work order volume massively reducing your cost.
Double First-Time Fix Rates
Accurate diagnostics improves your first time fix rate, eliminating repeat visits.Â
50% Less Emergencies
Proactive troubleshooting with an expert cuts emergency dispatching by 50%, reducing repair and overtime costs.
We’ve been able to save around $40k annually with a streamlined maintenance operations.
Same Price, 10x Better Results
Meet with us to learn why the industry is switching from the traditional call center model to the Latchel maintenance intake platform. Learn about how some property managers are doubling down with Latchel’s resident benefit to turn a traditional cost into a new line of revenue.
Save Time
Spend less time on tedious tasks and more time delivering excellent service.
Protect Every Asset
Improve Resident Happiness
Latchel averages a 4.8 out of 5 star rating for resident satisfaction.
Improve Repair Metrics
Spend less time on maintenance and reduce maintenance costs overall.
Improve NOI
Combine cost reductions with a new line of revenue for ultimate NOI improvement.
