Latchel + Thumbtack:Get bids from Thumbtack Pros when your vendors can't take the job

The Thumbtack integration for property managers lets you send a job out for bids without leaving Latchel. Talk to the Pros, pick the best bid, and keep the ones you love.

  • Request bids from Thumbtack Pros right from the work order
  • Compare several bids and message Pros before you hire
  • Add a Pro to your preferred vendors in one click
  • Pay them in your PMS, like every other vendor
YOUR WORK ORDER WO #2307 NEEDS A PRO Kitchen drain backing up 14 Birch Ln, resident free Thursday YOUR PLUMBERS Jackson Plumbing Booked Ted's Plumbing Declined Marco, in-house Off today Request bids on Thumbtack THUMBTACK PROS CSNPAPPDOH Cedar & SonsNorthside PipeAlder PlumbingPine Drain Co.Oak Hill Plumbing Thu 9 to 11 amFri 1 to 3 pmThu 2 to 4 pmSent you a messageRequest sent $185$210$240 5 requests sent, 3 bids back
One work order sent out for bids. Illustration: example Pros, address and amounts.
How it works

How does the Thumbtack integration work?

Your own vendors get the job first. When none of them can take it, Thumbtack Pros bid on it.

Everything happens inside Latchel, from the bid request to the Pro you keep.

  1. WO #2307 Kitchen drain 14 Birch Ln Jackson Plumbing Booked until Monday Ted's Plumbing Declined Request bids THUMBTACK PROS CS NP AP PD

    Request bids

    When your techs and vendors are booked, send bid requests to Thumbtack Pros from the work order, without leaving Latchel.

  2. 3 BIDS IN, WO #2307 THUMBTACK NPCSAP Northside Pipe Co.Cedar & Sons PlumbingAlder Plumbing Fri 1 to 3 pmThu 9 to 11 amThu 2 to 4 pm $210$185$240 Thursday 9 to 11 works. Cedar & Sons

    Compare bids and talk

    Get several bids on one job, message the Pros, and choose the best one before you add them to the job.

  3. CS Cedar & Sons Plumbing Job done, resident confirmed Added to your preferred vendors PLUMBING DISPATCH ORDER 1 Jackson 2 Ted's 3 Cedar & Sons NEW Offered the next plumbing job automatically

    Keep the Pros you love

    One click adds a Pro to your preferred vendors, so they are offered your next jobs automatically and scheduling moves faster.

Paid in your PMS. Thumbtack Pros are paid in your PMS just like your preferred vendors, so invoicing and billing stay clean.

When your vendors are booked

What happens when none of my vendors can take the job?

You send it out for bids to Thumbtack Pros, straight from the work order.

  • Your in-house techs and preferred vendors still go first, in the order your rules set
  • When they are booked or decline, request bids in Latchel
  • No second site to search for a Pro

That used to mean a coordinator working the phones. Now it is one button on the work order.

Maintenance dispatch and scheduling
Who takes this job? WO #2307 YOUR TEAM M Marco, in-house tech Off today PREFERRED VENDORS, IN YOUR ORDER 1 Jackson Plumbing Booked until Mon 2 Ted's Plumbing Declined Bid requests sent to 5 Thumbtack Pros From the work order, without leaving Latchel Your vendors still get the job first
Before you hire

Can I talk to a Thumbtack Pro before adding them to the job?

Yes. Ask your questions and agree on timing before a Pro joins the job.

  • Message the Pro Scope, parts, access to the home: settle it in the conversation.
  • Agree on a time Match the Pro's window to the one the resident already gave.
  • Then add them The Pro joins the job only when you choose them.
CS Cedar & Sons Plumbing Bid on WO #2307, kitchen drain THUMBTACK PRO $185 to clear the line and replace the P-trap if it's cracked. Can you come Thursday morning? Yes, 9 to 11 works. Is there a cleanout outside? By the back porch. Add to the job Message
Several bids, one job

How do I get multiple bids on a maintenance job?

Request bids from several Thumbtack Pros at once, then pick the best one.

Useful when an owner wants more than one quote on a bigger repair, or when price and timing both matter.

  • Price, timing and the Pro's notes side by side
  • Choose the Pro, and only that Pro joins the job
  • Picking the bid stays your call, like any decision that needs a manager
Budget approval automation
Bids on WO #2307 3 of 5 Thumbtack Pros replied SELECTED NPCSAP Northside PipeCedar & SonsAlder Plumbing THUMBTACK PROTHUMBTACK PROTHUMBTACK PRO $210$185$240 Fri 1 to 3 pmThu 9 to 11 amThu 2 to 4 pm Camera inspectionincluded Replaces the P-trapif it's cracked Includeshaul-away Add Cedar & Sons to the job
Keep the good ones

How do I add a Thumbtack Pro to my preferred vendors?

One click. From then on they are offered your jobs automatically, like the rest of your vendors.

They take their place in your dispatch order for that trade. The next time a job fits, Latchel offers it to them without anyone sending it out for bids.

Send a trade out for bids once. After that, the Pro you kept is just another vendor on your list.

CS Cedar & Sons Plumbing Kitchen drain cleared, Thu 10:42 am Add to preferred vendors 1 click PLUMBING DISPATCH ORDER 1 Jackson Plumbing 2 Ted's Plumbing 3 Cedar & Sons Plumbing NEW Added from Thumbtack Offered the next plumbing job automatically
Payments

How are Thumbtack Pros paid?

In your PMS, the same way you pay your preferred vendors.

There is no separate billing to run for Thumbtack jobs, so your invoicing and books stay clean.

  • One place to pay every vendor, Thumbtack Pros included
  • Owners see the bill the same way they always have
Invoicing and payments
INVOICE Cedar & Sons Plumbing WO #2307, kitchen drain $185.00 THUMBTACK PRO To your PMS, like any vendor bill Vendor bills, in your PMS VENDORAMOUNTSTATUS Jackson Plumbing $340.00 Cedar & Sons Plumbing THUMBTACK $185.00 Ted's Plumbing $120.00 PaidPaidPaid Same process as every other vendor

Thumbtack integration questions, answered.

What is the Latchel Thumbtack integration?

It connects Latchel to Thumbtack, so property managers can find and hire Thumbtack Pros without leaving Latchel.

When your in-house techs and preferred vendors cannot take a job, you send bid requests to Thumbtack Pros from the work order, compare the bids, talk to the Pros, and add the one you choose to the job.

Can property managers use Thumbtack to find maintenance vendors?

Yes. With the Thumbtack integration, a property manager can request bids, find new vendors and add them to their network, right from Latchel.

Pros you like can join your preferred vendors in one click, so they are offered future jobs automatically.

Does Latchel still send jobs to my own vendors first?

Yes. Latchel dispatches your in-house techs and preferred vendors first, in the order your rules set.

Thumbtack is for the jobs none of them can take: when they are booked, decline, or you need a trade you do not have yet.

How do I get multiple bids on a maintenance job?

Send bid requests to several Thumbtack Pros at once from the work order.

Their bids come back into Latchel, where you can compare price and timing, message the Pros, and choose the best one. Only the Pro you choose is added to the job.

Can I talk to a Thumbtack Pro before adding them to a job?

Yes. You can have a conversation with a Pro about their bid, the scope and the timing before you add them to the job.

How do I add a Thumbtack Pro to my preferred vendors?

With one click. Once they are a preferred vendor, they are offered your future jobs automatically, the same way your other vendors are.

That saves the time of sending those jobs out for bids, and speeds up scheduling.

How are Thumbtack Pros paid?

In your PMS, just like your preferred vendors. Payments to Thumbtack Pros stay in the same place as every other vendor bill, which keeps your invoicing and billing clean.

What happened to the Latchel Vendor Network?

The Thumbtack integration replaces it. When your own vendors cannot take a job, you now request bids from Thumbtack Pros from inside Latchel.

If you're opted into the Contractor network for emergency dispatch, the Contractor Dispatch Terms still govern those bookings.

See it on your own jobs

Fill the gaps in your vendor list.

See how Thumbtack covers the jobs your vendors can't take.

  • Built around how your team runs maintenance today
  • Pricing for your portfolio: flat, per door
  • No commitment

Get your demo

Tell us a bit about your portfolio and pick a time that works on the next screen.

Takes 30 seconds. No commitment.

Explore Latchel

Where does the Thumbtack integration fit in Latchel?

It is part of Autopilot AI, the product that runs the job from dispatch to the final invoice.

Autopilot AI

Dispatch, scheduling, follow-up and invoices, coordinated for you.

Property management maintenance software

Dispatch & Scheduling

Preferred vendors booked against resident availability, with trips bundled by property.

Learn More

Invoicing and Payments

Vendor invoices collected with before and after photos, and payments automated.

Learn More

Integrations

AppFolio, Buildium, Rentvine, Propertyware and Rent Manager, kept as the record.

Property management software integrations
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