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Invoicing and Payments

Simplify Invoice Collection

Get invoices submitted quickly without hassling your vendors so you can streamline your accounting. Give vendors automated reminders and an easy way to take before/after pics.

End-to-End Automation

By streamlining the invoice collection process, you streamline your accounting team’s workflow. You can even simplify further by automating budgets and payments on Latchel.
Invoicing and Payments

Invoice Alerts

Easily forward invoices to a special accounting team email or send them to your management team for a first review.

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Automate Payments

Automate your entire vendor payments flow on Latchel and generate statements on your PMS to streamline accounting.

Invoicing and Payments

Complete Flexibility

Want to turn off invoice collection and payments? No problem. Latchel meets your team where they are.

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invoice-reporting

Invoice Reporting

View your submitted invoices and all payments made through Latchel from a single screen making it easy for your accounting team to reconcile statements.

Automated Payments

You can save hours on your AP process and massively improve your vendor loyalty by managing your vendor payments in Latchel. Vendors get paid instantly when submitting an invoice and you get to pay for invoices by credit card to rack up points. 

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FAQ: Invoicing and Payments

Property managers can automate vendor invoice collection by using a maintenance platform that prompts contractors to upload invoices as soon as a work order is marked complete. In many systems, vendors submit invoices through a portal or mobile workflow, which helps reduce missing paperwork, speeds up billing, and keeps maintenance expenses tied to the correct job.

Latchel helps property managers automate invoice collection through its Full Lifecycle Software, which tracks the maintenance process from intake through dispatch, completion, and invoice collection. Because work order details, vendor activity, and documentation are centralized, property managers can keep invoice collection tied directly to the maintenance request instead of chasing invoices through email or paper processes. Latchel’s integrations with major property management systems also help ensure maintenance data stays synced for faster accounting follow-up and cleaner records.

Yes. Property managers should automate vendor invoice reminders so contractors submit invoices on time and expenses are recorded more consistently. Automated reminders for unbilled work orders help prevent accounting backlogs, reduce month-end surprises, and improve maintenance expense tracking across the portfolio.

Latchel helps reduce manual invoice chasing by centralizing maintenance workflows and invoice collection as part of the full work order lifecycle. Because vendors and maintenance activity are tracked within the same system, property managers have better visibility into which jobs are complete and which invoices are still outstanding. This makes it easier to build a more automated process for invoice follow-up and vendor accountability.

The best way to get vendors to submit invoices faster is to require digital invoice submission as part of the payment process. When contractors know that payment starts only after they upload an invoice through the approved system, invoice turnaround usually improves. This also helps property managers reduce late billing, improve expense visibility, and simplify maintenance accounting.

Latchel helps speed up vendor invoice submission by connecting invoice collection to the maintenance workflow rather than treating billing as a separate manual process. Since Latchel tracks work orders from resident intake through job completion and invoice collection, property managers have a centralized place to manage repair documentation and billing status. That creates stronger process consistency and makes it easier to encourage faster vendor invoice submission.

Property managers often simplify accounts payable for maintenance invoices by using AP automation tools such as Bill.com, AvidXchange, or built-in accounting modules in property management software. These tools help automate invoice capture, coding, approval routing, and payment workflows, making it easier to process vendor bills accurately and efficiently.

Latchel helps simplify AP workflows by organizing the maintenance side of the process before the invoice reaches accounting. The platform centralizes work order history, vendor coordination, photos, videos, troubleshooting records, and invoice collection in one maintenance workflow. That gives accounting teams cleaner documentation and better context when invoices are reviewed inside the PMS or connected accounting system. With Latchel integrations, property managers can reduce the disconnect between maintenance operations and accounting processes.

Property managers eliminate manual invoice follow-up by using maintenance systems with invoice status tracking, automated reminders, and centralized vendor communication. When vendors can see whether an invoice has been submitted, received, approved, or sent for payment, there are fewer phone calls and fewer delays caused by unclear billing status.

Latchel helps eliminate manual invoice follow-up by keeping maintenance communication, work order status, and invoice collection connected in one system. Because the platform tracks the full maintenance lifecycle, property managers can more easily see which work orders are complete, which invoices are pending, and where a billing delay may be happening. That visibility reduces the need for repeated email follow-up and gives teams a more organized vendor billing workflow.

Property managers should route maintenance invoices to accounting teams through an automated workflow that connects the completed work order, approval status, and invoice documentation in one place. The best process is one where the manager reviews repair completion, confirms the invoice, and then sends it into the accounting queue with the correct job and property information attached.

Latchel helps property managers route invoices more efficiently by centralizing job documentation, vendor coordination, completion records, and invoice collection within the same maintenance workflow. Since all maintenance activity is attached to the work order, accounting teams can receive invoices with clearer supporting information. When paired with PMS integrations, this makes it easier to connect invoice processing to the property’s existing accounting workflow.

Property managers automate vendor payments by using electronic payment tools such as ACH, digital check, or virtual card systems connected to their accounting or property management platform. Once an invoice is reviewed and approved, the system can trigger payment automatically, reducing paper checks, speeding up vendor payouts, and improving AP efficiency.

Latchel helps automate the maintenance side of vendor payments by organizing the workflow that leads up to payment approval. The platform handles work order tracking, documentation, completion status, and invoice collection, helping property managers move from repair request to invoice readiness faster. While actual vendor payment processing may occur through the PMS or accounting platform, Latchel helps create the clean, documented workflow needed for faster and more accurate vendor payment automation.

Yes, many property managers can pay maintenance invoices with credit cards if their accounting system, AP platform, or payment provider supports card-based vendor payments. Credit card payments can improve speed, centralize spending, and sometimes provide cash flow flexibility or rewards, depending on the company’s payment setup and vendor acceptance policies.

Latchel helps support faster maintenance invoice workflows by making sure work orders, vendor documentation, and invoice collection are organized before payment is issued. While the actual payment method, such as credit card, ACH, or check, is typically handled through the property manager’s accounting or payment platform, Latchel helps property managers get to the payment-ready stage faster with stronger maintenance documentation and workflow visibility.

nstant payment or fast vendor payment improves vendor relationships because contractors are more likely to prioritize clients who pay quickly, predictably, and digitally. Fast payment can improve emergency response times, strengthen vendor loyalty, and even help property managers negotiate better rates over time.

Latchel helps improve vendor relationships by reducing friction across the maintenance workflow. When vendors receive clearer issue information, better troubleshooting context, and faster invoice collection processes, the entire repair cycle becomes easier to manage. Latchel’s centralized work order documentation and full lifecycle coordination help create a more professional, consistent vendor experience, which supports stronger long-term vendor partnerships.

Property managers need invoice reporting tools such as aging reports, vendor spend reports, expense variance reports, and maintenance cost tracking by property. These reports help teams identify unpaid bills, monitor how much is being paid to each vendor, compare actual repair costs against budget, and improve financial planning across the portfolio.

Latchel helps improve invoice reporting by keeping maintenance records, work order activity, and invoice collection connected in one centralized platform. Because the system tracks the full maintenance lifecycle and integrates with major PMS platforms, property managers have stronger data for reporting on repair spend, vendor activity, and maintenance trends. This makes invoice and expense reporting more accurate and easier to analyze.

Accounting teams reconcile maintenance invoices most easily when invoice data is connected directly to the matching work order, property, vendor, and payment record. Native integrations between maintenance software and accounting systems reduce duplicate entry, minimize coding mistakes, and make it easier to understand exactly what each maintenance charge represents.

Latchel helps support easier reconciliation by centralizing work order records, invoice collection, vendor details, and maintenance documentation in one system. Because Latchel also syncs with major property management systems, accounting teams have a clearer link between the invoice and the maintenance event that generated it. This reduces mystery charges, improves documentation, and supports smoother month-end reconciliation.

Property managers typically generate maintenance payment statements in their PMS by using reporting modules such as a vendor ledger, check register, bill payment report, or expense report. These reports can usually be filtered by vendor, property, date range, or owner account to show exactly what maintenance invoices were paid and from which funds.

Latchel helps improve payment statement accuracy by making sure the maintenance data feeding into the PMS is better organized and more complete. Since Latchel tracks the work order lifecycle, vendor coordination, completion records, and invoice collection, property managers have cleaner maintenance records tied to each expense. That helps create more reliable reporting once the invoice data reaches the PMS.

Property managers fully automate work order to payment by building a closed-loop maintenance workflow. In a modern automated process, a resident submits a maintenance request, the system routes or dispatches the job, the vendor completes the work and submits an invoice digitally, the manager reviews the documentation, and the accounting platform processes payment electronically. This reduces manual handoffs, speeds up repair completion, and improves maintenance accounting accuracy.

Latchel is built to support this full-lifecycle maintenance workflow. The platform helps property managers automate issue intake, AI-guided troubleshooting, vendor coordination, work order tracking, and invoice collection in one centralized system. Because Latchel integrates with major property management platforms, teams can connect maintenance operations more closely with accounting and payment workflows. For property managers looking to automate maintenance from the first resident call through invoice readiness, Latchel helps create a more efficient, documented, and scalable process.

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Unlock the Potential of Digital Insurance
Launch a tailored renter's insurance program

Sure provides tailored renter’s insurance that enables property managers, owners, and residents to protect their property, minimize risk, and experience the peace of mind that comes with the protection of your assets and business.

Most leases require renters insurance. So, we’ve partnered with Sure to provide that option for your residents. While residents aren’t required to use Sure to meet the renter’s insurance requirement, this is still a convenient option you can offer to your tenants. 

All services and products are provided by Sure, not Latchel subject to Sure’s terms and conditions.

Property Inspection Platform
Automate and Organize Inspections with RentCheck
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Make Inspections Easier
RentCheck saves time by enabling residents to complete inspections on their own. Customization and automation ensure the job gets done.

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Stop Wasting Time
Schedule inspections for all stages of the lease cycle at any cadence you choose. RentCheck handles the reminders.

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Instantly Submit Work Orders
Take advantage of Latchel's integration with RentCheck to instantly submit a work order for any maintenance issues that pop up on an inspection.

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Modernize Your Process
Easily compare new and existing inspection reports, side-by-side, and avoid security deposit disputes.

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Prompt Routine Filter Changes and Resident Tasks
Schedule resident reminders to replace filters and other upkeep tasks over the course of the lease lifecycle.

To learn more about RentCheck, talk with a Latchel benefits expert today. All services and products are provided by RentCheck, not Latchel, and subject to RentCheck’s terms and conditions.

Affordable Pest Control

Access world class pest control for a fraction of the normal price. No need for new software or a complicated setup.

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Easy Pest Control
Residents simply reach out to Cover Pest if there is a pest issue, and Cover Pest takes it from there.

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Clarity on Who Pays the Bill
No more awkward conversations about who is responsible for the bill! With Cover Pest as a resident benefit, residents get pest control for covered pests without an additional cost.

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Vendor Sourcing
No more sourcing for vendors! Cover Pest will source and coordinate with vendors for each pest control request

To learn more about Cover Pest, talk to a Latchel benefits specialist today.  All services and products are provided by Cover Pest, not Latchel, and subject to Cover Pest’s terms and conditions.

Air Filter Delivery Subscription

FilterTime is an air filter delivery service that makes it easy and convenient for residents to replace their air filters. FilterTime customers can protect their HVAC system, reduce dust and pollen, save money on energy costs, and more by leveraging this delivery service.

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Reduce Labor for HVAC Issues
Filter delivery service results in a 38% reduction of total HVAC ticket requests.

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Cost Savings on HVAC Repairs
Average HVAC repair costs have increased by 48.7% year over year. an air filter delivery subscription can cut costs up to $250-300 per property per year.

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Energy Reduction
Filter delivery is saving residents $14.82 per month in energy costs.

How it works:

Choose from almost every size and type of air filter including custom-made sizes

Choose how often you want your filters delivered

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 A box of brand new air filters delivered to your resident’s front door

To learn more about FilterTime, talk with a Latchel benefits specialist today. All services and products are provided by FilterTime, not Latchel subject to FilterTime’s terms and conditions.

Boost resident satisfaction and drive good resident behavior through a rewards, incentives, and credit building program
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Drive On-Time Rent Payments
Piñata rewards renters for on-time rent payments through Piñata cash, and boosts renter's credit scores for online payments.

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Boost Resident Satisfaction
$30 gift card to use at select brands and businesses, $25 restaurant card, 720 annual Piñata Cash to use on rewards, Early lease renewal gift.

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Attract and Retain Renters
2 out of 3 renters prefer properties with rent reporting. Plus, residents get incentives for early lease renewals.

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Rewards Residents Love
Residents can use Piñata Cash on brands they know and love, such as: Starbucks, Amazon, Sephora, Lego, Target, Walmart, Home Depot, Lowes, Doordash, Best Buy, and many more!

Piñata Cash

Residents easily earn Piñata Cash any day of the month by doing things like taking surveys, referring friends, or trying out new products.

Residents also get access to big-ticket giveaways, limited drops and super surges!

And, with exclusive access to our marketplace with over 300,000 deals, residents can squirrel away up to $4,500 annually.

To learn more about Piñata, talk with a member of our benefits team today. All services and products are provided by Piñata, not Latchel subject to Piñata’s terms and conditions.

Master Liability Insurance

Now you have one less thing to worry about with a Master Liability Policy through Obie.

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Affordable Coverage
Affordable policies available with liability coverage starting at $100,000 and up to $300,000 to meet any property manager insurance requirements.

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Stay 100% Compliant
Master policy provides $100,000 for management companies and owners by ensuring 100% of occupied homes and units are covered for property damage liability issues relating to resident negligence.

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Peace of Mind
Liability coverages include perils such as fire, smoke, water, explosion, overflow of sewer, and many others that provide coverage for damages you (the resident) may cause to your unit or home

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Personal Liability
Personal liability coverage is automatically include to protect you against claims where you may be considered legally liable. (Bodily injury claims, dog bite claims, and more)

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Additional Coverages
Additional/expanded coverages are also available. (Pet damage, identity fraud, theft/vandalism, and more are available!)

All services and products are provided through Obie and are subject to Obie’s terms and conditions.

👋 Join us for a special webinar Thursday, January 11th