Reports and Analytics
Understand Your Operations Health
Capture high level metrics and granular performance KPIs. Whether you like high level numbers, graphs, or prefer to write your own database queries, Latchel meets you wherever you want to be.
Trust and Verify
Manage By Age
Focus on keeping median completion time to a minimum or easily filter work orders by age to focus on the most difficult issues.
Manage By Score
Break down resident reviews by portfolio to see which properties need the most operational improvement and which ones might be a reputational risk.
Manage By Type
View how your work order types breakdown to know if you need more vendors for certain job categories.
Deep Understanding
Most maintenance software gives you a high level overview but not enough insight to take action. With Latchel, you can go deep and pinpoint exactly what is causing problems in your maintenance operation.
Turn Insights Into Action
With Latchel Analytics you can understand your maintenance and property operations with unparalleled depth and customization.
You can quickly see how your own team is performing, where you are experiencing delays in your process, who your best and worst vendors are, and which properties are causing the most problems. You can see not just what has happened but what you should do to improve.
See Latchel's Performance
Want to know how Latchel is performing for your company? We share our work order prevention rate, emergency de-escalation rate, resident interactions handled for you, and more.
Understand Your Company Performance
Want to see how your company is performing? See key metrics and performance indicators like speed to complete work, delays, reviews and more.
Rank and Rate Your Maintenance Techs
With Latchel you can see how much of your delays are caused by your property managers. See your top and bottom performing technicians across key metrics.
AI Property Insights
Which properties have repeat issues? What problems are you facing most often? Use AI to understand root causes even when issues are described differently across multiple work orders.
Share and Schedule Reports
Do you have owners or other stakeholders who want to see your metrics and performance? You can share specific views so they can view them in real time or choose scheduled delivery.
Get More Insight with Analytics+
Extend your view of your company performance to your full history with Latchel. Build custom reports and visualizations for your internal team or to share.
Open API and Webhooks
Need to get technical with your analytics and data flows? Easily build custom webhooks to send to Zapier or your own app. If that doesn’t work, integrate with our easy to use RestAPI.
Build Your Own Analytics
The more advanced your operation becomes, the more customization you need in your analytics platform. Luckily, Latchel provides you an SQL query editor for you to build completely custom reports on your own. If that’s not enough, link into our API to pull all data into your own business intelligence platform so that you never miss a beat on your operation health.
Easy Exports
Most property management systems make it extremely difficult to export your data, but not Latchel. In one-click, you can export almost any data report into an excel file and do whatever you want with it.
Integrate Your Software
