Your Home Assistant
Your one-stop virtual concierge to help you schedule and organize your life like: housekeeping, lawn care, furniture assembly, tv mounting, laundry services and so much more.
Want to Opt-Out: If Home Assistant is not part of your current lease you can opt-out by scrolling down to the opt-out section.
Easy & Fast Scheduling
Schedule services and repairs on your time with your personal online platform
Cash Reimbursements
You get $50 reimbursements for damages that you’d normally be responsible for.
Concierge Home Service
Your Home Assistant helps you schedule and organize anything you need to help make your house a home
Convenience. Comfort. Care.
60 Second Responses
No more waiting for help. Get in touch with your assistant instantly to help with any in-home need like housekeeping, laundry service, or lawn care.
Video Chat
Proactive video troubleshooting helps resolve problems on the spot so that you can live comfortably without waiting for help.
Damage Reimbursements
Get $50 cash reimbursements on chargebacks for lockouts and the most common resident caused damages like plumbing clogs or garbage disposals.
Affordable Services
A one-stop concierge to help you coordinate your in-home projects like hanging blinds, mounting a TV, or building furniture.
Common Home Assistant Services
Here are some of the most common house requests:
Home Cleaning
Our most popular request!
Lawn Care
Very popular when this is resident responsible.
General Troubleshooting
Residents often request phone or video chat help for everyday troubleshooting assistance.
Light Handyman Work
We often help mount TVs, assemble furniture, hang blinds/curtains, and fix resident responsible items before move-out.
Lockouts
Another common request if your residents are normally responsible for contacting the locksmith.
Pest Control
One of the most difficult issues to deal with and often the resident’s responsibility.
Carpet Cleaning
Residents often request a carpet cleaning when their move-out date approaches.
Move-out Assistance
Residents often request help to pack and load their truck during move-out.
Junk/Furniture Removal
A common request for long term residents.
Opt-Out
If you’d like to opt out of your 24/7 assistant, click here.
FAQs
What do I get with my 24/7 Assistant?
Your home assistant is your go-to contact point going forward for maintenance and other in-home issues. They respond within 60 seconds. They help troubleshoot issues and dispatch maintenance technicians. You’ll also get appointment cancellation fee reimbursement when you cancel 4 hours in advance. You’ll also call this number for any move out assistance needed.
What is my assistant’s phone number?
Your dedicated number is in the flyer you received and in the welcome email. You’ll also get a text from your assistant with your assistant’s number.
Do I need to download anything?
Nope. All you need to do is text your assistant or call in to get everything done. Your assistant will send you a web link to a dedicated web portal for you – no logins required.
When should I call my landlord or property manager instead of my home assistant?
Never. Your home assistant will take care of almost everything. Contact them first. If they’re not able to help you, then they’ll send the details to your landlord or property manager, and they will help you.
What happens if I opt out?
By opting out you’ll forfeit the benefits of the program. You will not receive:
- Appointment cancellation protection (can be up to $200).
- You’ll pay the full cost of tenant caused damages rather than having a $50 reimbursement on them.
- Maintenance scheduling will not be expedited and will be limited to normal business hours/days rather than 24/7/365
