Property Management Solutions

Making residents even happier

Latchel handles your maintenance calls and requests and connects your residents to pros for house cleaning, furniture assembly, emergency services, and much more. 

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It pays to use Latchel

Latchel is the only platform that combines revenue-generating resident amenities with maintenance software that empowers property managers to deliver unbeatable customer service.
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No More Maintenance Calls
We protect your time by being your front line communications team.
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Resident Amentities
Delight residents with a combination of lifestyle and financial services.
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Make Residents Even Happier
Latchel averages a 4.8/5 stars rating for resident satisfaction.

Why Latchel?

Earn money while delivering unbeatable customer service.

For the first time ever, property managers can increase their revenues with a one-of-a-kind resident amenity while leveling up their maintenance services in a single platform.

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Boost your online presence

Happier residents, better reviews

Latchel Averages a 4.8/5 star rating for resident satisfaction. 5-star resident reviews are automatically pushed to your online profiles so your marketing gets a boost.

Troubleshooting

Never take a maintenance call again

Latchel’s communication team becomes your frontline customer service center to protect your time. We screen for emergencies and proactively troubleshoot to reduce unnecessary maintenance spend.

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Multiple Channels

Residents can contact us by phone, text, or our dashboard

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Near Instant Response

Guaranteed 60 second response times from us 24/7/365.

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No Extra Cost to You

Latchel takes all your resident maintenance calls at no cost.

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Unbeatable Service

Our software helps you achieve the best outcome on every maintenance job.

An innovative platform
that gives you:

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Full Visibility
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See All Dashboard Activity

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Get Real Time Email Notifications

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Recorded and Saved Interactions Through the Whole Process

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Complete Control
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Cost Control with Budget Limits

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Customize Emergency Definitions

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Prioritize Your Preferred Vendors

What our customers are saying about us

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I think we might have the best solution in property management in Latchel. What you don’t want as a CEO is to be burning time on operations when you’re driving for sales & revenue. Once we committed to Latchel, it changed the game for us.”

Johnny Wolff, Homeroom
Latchel has become a new revenue stream for us allowing us to grow faster. Residents get better service and 24/7 coverage, limiting our liability and providing a better living experience. Latchel has been great to work with! Ryan Miller, Titan Management
We’ve been able to save around $40k annually with a streamlined maintenance operations.

Ian Joseph, Miller Laine Property Mgmt

Proudly Backed By

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See why property managers love using Latchel