How Latchel Can Help You
Save Time
Spend less time on maintenance & more time on the important stuff.
Protect Investments
Make sure emergencies don’t get missed. Backed by Latchel’s $1,000,000 insurance policy.
Improve Tenant Happiness
4.7 out of 5 Stars
across 1,450 tenant reviews.
Nationwide coverage in all
50 U.S. States
Who Uses Latchel?
Landlords
Spend time doing things you love while Latchel protects your investments.
Property Managers
Stay focused on growth while Latchel manages and scales your maintenance operation.
How Does it Work?
Latchel’s support network ensures the right response is given to a tenant’s issue through every stage of the process. From when the tenant first reaches out to troubleshooting the issue for emergencies to fully resolving the issue over the phone or through dispatching vetted contractors.
You receive a realtime email notification letting you know that we received a request.
We notify you if we fix the issue on the phone.
We tell you which contractor goes out and when they will arrive at the property.
How Does it Work?
Latchel’s support network ensures the right response is given to a tenant’s issue through every stage of the process. From when the tenant first reaches out to troubleshooting the issue for emergencies to fully resolving the issue over the phone or through dispatching vetted contractors.
You receive a realtime email notification letting you know that we received a request.
We notify you if we fix the issue on the phone.
We tell you which contractor goes out and when they will arrive at the property.
We Find Service Providers For You
We’ll dispatch a Latchel sourced service provider or we can dispatch your own preferred vendors.
Never be “on-call” again.
With our 24/7 Emergency Service, we take all your tenant calls and texts. We screen for emergencies, we troubleshoot to avoid an unnecessary dispatch, and we dispatch service providers if necessary. We protect your properties from damage and your tenants from safety hazards.
Software to create transparency.
Our software tracks maintenance coordination in real time. You get an online portal and automatic email notifications throughout the process. Always know the status of a maintenance request.
Customer Reviews
Latchel hosts a Facebook Group for our customers and the community. We also post educational content, webinars, and announcements on our Facebook Group, all for free. Come talk to real Latchel customers and chat with the community about property management.
Latchel Services
(All of our plans are month to month, no long term contracts.)
24/7 Emergency
We'll take all of your tenant calls and coordinate emergency maintenance issues
Technology Solutions
- Latchel chatbot
- Referal Program
Maintenance Coordination
- Latchel Contractor Network
- 24/7/365 Emergencies
Premium
We'll take all of your tenant calls and coordinate all maintenance issues
Technology Solutions
- Latchel chatbot
- Referal Program
Maintenance Coordination
- Latchel Contractor Network
- 24/7/365 Emergencies
- Non-Emergencies