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Latchel Careers

Latchel is a fast growing, early stage startup backed by
Y Combinator and F-Prime.

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Fully Remote

Always have been, always will be. Remote gives us access to a diverse breadth of talent and forces us to build better internal processes.

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Fast Growing

We constantly seek to understand why the industry works the way it does and how to make it work even better

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Developing Leaders

Our leadership principles guide professional development and inspire internal growth too.

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An Opportunity
For Impact

We raised our seed round in March 2019 after Y Combinator W19. In March 2020 we launched Latchel’s resident amenity package and have grown rapidly since then. You’ll be joining a growing, nimble team obsessed with their customers.

Our Mission

We want to empower property managers to deliver unbeatable customer service.

By succeeding in our mission, property maintenance will be easy and enjoyable for everyone living in a home.

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Our Core Principles

Latchel’s 14 Leadership Principles are core to how Latchel operates. All Latchel
employees are hired, trained, and reviewed based upon values such as:

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Customer Obsession

We consider every user of Latchel’s services to be a customer. Thus, our goal is to provide every user with the best possible experience using our services and interacting with our employees.

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Continuous Improvement

We constantly seek to understand why the industry works the way it does and how to make it work even better. At Latchel, we challenge ourselves to grow, even when it’s uncomfortable.

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Bias for Action

We act quickly so we can learn quickly. Similarly, we don’t waste precious time talking about hypotheticals when we can deliver now and discuss reality and ways to improve. We prototype our ideas and get real feedback.

Open Roles

Latchel is a 100% remote team. We invest heavily in making our remote culture feel connected and invest in making your workspace the most effective it can be. If you’re ready to grow your career and join our fast-growing team, check out our open positions below.

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Pay and Benefits

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Nationwide medical, dental, and vision coverage
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Company Stock
Options
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401k with matching
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Up to 4 weeks annual PTO
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Monthly budget for home office supplies

Latchel is proudly backed by:

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By joining at such a pivotal moment you will be essential to Latchel’s continued success, building our culture, and grow as a leader within the company.

Latchel has been featured in
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We offer competitive and flexible pay and stock packages set according to market data gathered from OpenComp.co.

At Latchel, we believe being an “Equal Opportunity Employer” is not going far enough. Of course we give everyone an equal opportunity and do not discriminate on the basis of gender, race, religion, national origin, age, disability or genetic information. However, despite many employers practicing non-discriminatory practices, the wage gap continues to exist. That’s why at Latchel we do not engage in the traditional salary negotiation dance. We are up front about the pay structure and give prospective salaried employees three packages to choose from that balance salary and equity. Hourly employees have a set scheduled pay increase as long as their performance meets expectations.

For all positions, there is a clear advancement path set by market rates determined by OpenComp.co and we review performance every quarter.

You can read more about our culture, benefits, and interview tips in our New Employee Handbook.

Role not listed? Apply anway, we’re always on the lookout.

Unlock the Potential of Digital Insurance
Launch a tailored renter's insurance program

Sure provides tailored renter’s insurance that enables property managers, owners, and residents to protect their property, minimize risk, and experience the peace of mind that comes with the protection of your assets and business.

Most leases require renters insurance. So, we’ve partnered with Sure to provide that option for your residents. While residents aren’t required to use Sure to meet the renter’s insurance requirement, this is still a convenient option you can offer to your tenants. 

All services and products are provided by Sure, not Latchel subject to Sure’s terms and conditions.

Property Inspection Platform
Automate and Organize Inspections with RentCheck
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Make Inspections Easier
RentCheck saves time by enabling residents to complete inspections on their own. Customization and automation ensure the job gets done.

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Stop Wasting Time
Schedule inspections for all stages of the lease cycle at any cadence you choose. RentCheck handles the reminders.

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Instantly Submit Work Orders
Take advantage of Latchel's integration with RentCheck to instantly submit a work order for any maintenance issues that pop up on an inspection.

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Modernize Your Process
Easily compare new and existing inspection reports, side-by-side, and avoid security deposit disputes.

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Prompt Routine Filter Changes and Resident Tasks
Schedule resident reminders to replace filters and other upkeep tasks over the course of the lease lifecycle.

To learn more about RentCheck, talk with a Latchel benefits expert today. All services and products are provided by RentCheck, not Latchel, and subject to RentCheck’s terms and conditions.

Affordable Pest Control

Access world class pest control for a fraction of the normal price. No need for new software or a complicated setup.

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Easy Pest Control
Residents simply reach out to Cover Pest if there is a pest issue, and Cover Pest takes it from there.

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Clarity on Who Pays the Bill
No more awkward conversations about who is responsible for the bill! With Cover Pest as a resident benefit, residents get pest control for covered pests without an additional cost.

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Vendor Sourcing
No more sourcing for vendors! Cover Pest will source and coordinate with vendors for each pest control request

To learn more about Cover Pest, talk to a Latchel benefits specialist today.  All services and products are provided by Cover Pest, not Latchel, and subject to Cover Pest’s terms and conditions.

Air Filter Delivery Subscription

FilterTime is an air filter delivery service that makes it easy and convenient for residents to replace their air filters. FilterTime customers can protect their HVAC system, reduce dust and pollen, save money on energy costs, and more by leveraging this delivery service.

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Reduce Labor for HVAC Issues
Filter delivery service results in a 38% reduction of total HVAC ticket requests.

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Cost Savings on HVAC Repairs
Average HVAC repair costs have increased by 48.7% year over year. an air filter delivery subscription can cut costs up to $250-300 per property per year.

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Energy Reduction
Filter delivery is saving residents $14.82 per month in energy costs.

How it works:

Choose from almost every size and type of air filter including custom-made sizes

Choose how often you want your filters delivered

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 A box of brand new air filters delivered to your resident’s front door

To learn more about FilterTime, talk with a Latchel benefits specialist today. All services and products are provided by FilterTime, not Latchel subject to FilterTime’s terms and conditions.

Boost resident satisfaction and drive good resident behavior through a rewards, incentives, and credit building program
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Drive On-Time Rent Payments
Piñata rewards renters for on-time rent payments through Piñata cash, and boosts renter's credit scores for online payments.

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Boost Resident Satisfaction
$30 gift card to use at select brands and businesses, $25 restaurant card, 720 annual Piñata Cash to use on rewards, Early lease renewal gift.

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Attract and Retain Renters
2 out of 3 renters prefer properties with rent reporting. Plus, residents get incentives for early lease renewals.

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Rewards Residents Love
Residents can use Piñata Cash on brands they know and love, such as: Starbucks, Amazon, Sephora, Lego, Target, Walmart, Home Depot, Lowes, Doordash, Best Buy, and many more!

Piñata Cash

Residents easily earn Piñata Cash any day of the month by doing things like taking surveys, referring friends, or trying out new products.

Residents also get access to big-ticket giveaways, limited drops and super surges!

And, with exclusive access to our marketplace with over 300,000 deals, residents can squirrel away up to $4,500 annually.

To learn more about Piñata, talk with a member of our benefits team today. All services and products are provided by Piñata, not Latchel subject to Piñata’s terms and conditions.

Master Liability Insurance

Now you have one less thing to worry about with a Master Liability Policy through Obie.

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Affordable Coverage
Affordable policies available with liability coverage starting at $100,000 and up to $300,000 to meet any property manager insurance requirements.

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Stay 100% Compliant
Master policy provides $100,000 for management companies and owners by ensuring 100% of occupied homes and units are covered for property damage liability issues relating to resident negligence.

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Peace of Mind
Liability coverages include perils such as fire, smoke, water, explosion, overflow of sewer, and many others that provide coverage for damages you (the resident) may cause to your unit or home

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Personal Liability
Personal liability coverage is automatically include to protect you against claims where you may be considered legally liable. (Bodily injury claims, dog bite claims, and more)

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Additional Coverages
Additional/expanded coverages are also available. (Pet damage, identity fraud, theft/vandalism, and more are available!)

All services and products are provided through Obie and are subject to Obie’s terms and conditions.

👋 Join us for a special webinar Thursday, January 11th