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Maintenance Automation

Maintenance Coordination on Autopilot

Imagine if 50% of your work orders kept getting coordinated even when you took a sick day. By leveraging workflow automation, you delegate the most tedious maintenance tasks to your software so you can focus on bigger, better things.

Eliminate Maintenance Bottlenecks

Elevate yourself from being the bottleneck in your maintenance process by delegating the most tedious tasks to automated workflows.
Maintenance Automation

Simplify Your Rules

Set up key maintenance rules in Latchel to manage basic tasks automatically.

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Schedule Faster

Help your maintenance techs by offering appointment slots for easy, one-tap scheduling.

Maintenance Automation

Reduce Call Volume

Reduce call volume by automating realtime status updates to residents, making them feel first-class.

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Plug and Play Setup

You don’t have time to spend hours building workflow automations. With Latchel, all the core automations that will save you hours of time are pre-built. Rules and settings get built out as you approve jobs making for a simple setup experience.

Easily Control Budgets

Remembering each property’s budget limit is impossible, so bake your budget limits right into your repair workflows. Get notified when jobs need budget approval, quickly update approvals from the palm of your hand, and prevent vendors from submitting over-budget invoices.

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Increase 5-Star Reviews

By automating more resident communications and real-time status updates, you will add 10 to 20 more 5-Star reviews to your online profiles every month. Studies find that communication responsiveness is the #1 way to drive better online reviews.

Double Your Effectiveness

On average, you can coordinate maintenance across double the number of units by leveraging Latchel’s pre-built workflows. About 50% of jobs can be fully coordinated via automation while the remaining jobs will be the most difficult ones that require your attention.
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Repair Scheduling Automation

Residents provide their availability when creating requests and technicians simply tap a button to schedule.

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Dispatch Prioritization

Get service appointments booked in just 15 minutes by using dispatch automation.

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Instant Troubleshooting

Cut work order volume by 31% using resident-led troubleshooting flows.

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Reminders and Notifications

Reduce missed service appointments with automated appointment reminders and real-time notifications.

Maintenance Automation

Automated Follow Up

Always know if the job got done with automated follow up confirmations to both the resident and technician.

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Invoice Reminders

Make sure technicians remember to clock their hours or upload 3rd party invoices with automated invoice reminders.

Integrate Your Software

Synchronize your data with the most popular property management systems.
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Proudly Backed By
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See why property managers
love using Latchel

Unlock the Potential of Digital Insurance
Launch a tailored renter's insurance program

Sure provides tailored renter’s insurance that enables property managers, owners, and residents to protect their property, minimize risk, and experience the peace of mind that comes with the protection of your assets and business.

Most leases require renters insurance. So, we’ve partnered with Sure to provide that option for your residents. While residents aren’t required to use Sure to meet the renter’s insurance requirement, this is still a convenient option you can offer to your tenants. 

All services and products are provided by Sure, not Latchel subject to Sure’s terms and conditions.

Property Inspection Platform
Automate and Organize Inspections with RentCheck
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Make Inspections Easier
RentCheck saves time by enabling residents to complete inspections on their own. Customization and automation ensure the job gets done.

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Stop Wasting Time
Schedule inspections for all stages of the lease cycle at any cadence you choose. RentCheck handles the reminders.

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Instantly Submit Work Orders
Take advantage of Latchel's integration with RentCheck to instantly submit a work order for any maintenance issues that pop up on an inspection.

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Modernize Your Process
Easily compare new and existing inspection reports, side-by-side, and avoid security deposit disputes.

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Prompt Routine Filter Changes and Resident Tasks
Schedule resident reminders to replace filters and other upkeep tasks over the course of the lease lifecycle.

To learn more about RentCheck, talk with a Latchel benefits expert today. All services and products are provided by RentCheck, not Latchel, and subject to RentCheck’s terms and conditions.

Affordable Pest Control

Access world class pest control for a fraction of the normal price. No need for new software or a complicated setup.

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Easy Pest Control
Residents simply reach out to Cover Pest if there is a pest issue, and Cover Pest takes it from there.

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Clarity on Who Pays the Bill
No more awkward conversations about who is responsible for the bill! With Cover Pest as a resident benefit, residents get pest control for covered pests without an additional cost.

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Vendor Sourcing
No more sourcing for vendors! Cover Pest will source and coordinate with vendors for each pest control request

To learn more about Cover Pest, talk to a Latchel benefits specialist today.  All services and products are provided by Cover Pest, not Latchel, and subject to Cover Pest’s terms and conditions.

Air Filter Delivery Subscription

FilterTime is an air filter delivery service that makes it easy and convenient for residents to replace their air filters. FilterTime customers can protect their HVAC system, reduce dust and pollen, save money on energy costs, and more by leveraging this delivery service.

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Reduce Labor for HVAC Issues
Filter delivery service results in a 38% reduction of total HVAC ticket requests.

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Cost Savings on HVAC Repairs
Average HVAC repair costs have increased by 48.7% year over year. an air filter delivery subscription can cut costs up to $250-300 per property per year.

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Energy Reduction
Filter delivery is saving residents $14.82 per month in energy costs.

How it works:

Choose from almost every size and type of air filter including custom-made sizes

Choose how often you want your filters delivered

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 A box of brand new air filters delivered to your resident’s front door

To learn more about FilterTime, talk with a Latchel benefits specialist today. All services and products are provided by FilterTime, not Latchel subject to FilterTime’s terms and conditions.

Boost resident satisfaction and drive good resident behavior through a rewards, incentives, and credit building program
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Drive On-Time Rent Payments
Piñata rewards renters for on-time rent payments through Piñata cash, and boosts renter's credit scores for online payments.

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Boost Resident Satisfaction
$30 gift card to use at select brands and businesses, $25 restaurant card, 720 annual Piñata Cash to use on rewards, Early lease renewal gift.

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Attract and Retain Renters
2 out of 3 renters prefer properties with rent reporting. Plus, residents get incentives for early lease renewals.

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Rewards Residents Love
Residents can use Piñata Cash on brands they know and love, such as: Starbucks, Amazon, Sephora, Lego, Target, Walmart, Home Depot, Lowes, Doordash, Best Buy, and many more!

Piñata Cash

Residents easily earn Piñata Cash any day of the month by doing things like taking surveys, referring friends, or trying out new products.

Residents also get access to big-ticket giveaways, limited drops and super surges!

And, with exclusive access to our marketplace with over 300,000 deals, residents can squirrel away up to $4,500 annually.

To learn more about Piñata, talk with a member of our benefits team today. All services and products are provided by Piñata, not Latchel subject to Piñata’s terms and conditions.

Master Liability Insurance

Now you have one less thing to worry about with a Master Liability Policy through Obie.

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Affordable Coverage
Affordable policies available with liability coverage starting at $100,000 and up to $300,000 to meet any property manager insurance requirements.

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Stay 100% Compliant
Master policy provides $100,000 for management companies and owners by ensuring 100% of occupied homes and units are covered for property damage liability issues relating to resident negligence.

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Peace of Mind
Liability coverages include perils such as fire, smoke, water, explosion, overflow of sewer, and many others that provide coverage for damages you (the resident) may cause to your unit or home

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Personal Liability
Personal liability coverage is automatically include to protect you against claims where you may be considered legally liable. (Bodily injury claims, dog bite claims, and more)

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Additional Coverages
Additional/expanded coverages are also available. (Pet damage, identity fraud, theft/vandalism, and more are available!)

All services and products are provided through Obie and are subject to Obie’s terms and conditions.

👋 Join us for a special webinar Thursday, January 11th