Maintenance Automation
Maintenance Coordination on Autopilot
Imagine if 50% of your work orders kept getting coordinated even when you took a sick day. By leveraging workflow automation, you delegate the most tedious maintenance tasks to your software so you can focus on bigger, better things.
Eliminate Maintenance Bottlenecks
Simplify Your Rules
Set up key maintenance rules in Latchel to manage basic tasks automatically.
Schedule Faster
Help your maintenance techs by offering appointment slots for easy, one-tap scheduling.
Reduce Call Volume
Reduce call volume by automating realtime status updates to residents, making them feel first-class.
Plug and Play Setup
You don’t have time to spend hours building workflow automations. With Latchel, all the core automations that will save you hours of time are pre-built. Rules and settings get built out as you approve jobs making for a simple setup experience.
Easily Control Budgets
Remembering each property’s budget limit is impossible, so bake your budget limits right into your repair workflows. Get notified when jobs need budget approval, quickly update approvals from the palm of your hand, and prevent vendors from submitting over-budget invoices.
Increase 5-Star Reviews
By automating more resident communications and real-time status updates, you will add 10 to 20 more 5-Star reviews to your online profiles every month. Studies find that communication responsiveness is the #1 way to drive better online reviews.
Double Your Effectiveness
Repair Scheduling Automation
Residents provide their availability when creating requests and technicians simply tap a button to schedule.
Dispatch Prioritization
Get service appointments booked in just 15 minutes by using dispatch automation.
Instant Troubleshooting
Cut work order volume by 31% using resident-led troubleshooting flows.
Reminders and Notifications
Reduce missed service appointments with automated appointment reminders and real-time notifications.
Automated Follow Up
Always know if the job got done with automated follow up confirmations to both the resident and technician.
Invoice Reminders
Make sure technicians remember to clock their hours or upload 3rd party invoices with automated invoice reminders.