Mr Landlord | Latchel

Mr. Landlord invites you:

Being a Landlord Just Got Easier

Latchel responds to your rental property maintenance requests so you can focus on other important things.

Mr. Landlord just hooked you up to get started with Latchel for FREE! Learn more about Latchel below and book a demo with us to get started for free! Mention Mr. Landlord and your account setup fee is waived. (Up to a $99 value)

Latchel Can Help You:

Save Time

With Latchel handling all resident communication and maintenance requests, you can spend time on the important stuff.

Protect Investments

Ensure emergencies never get missed with Latchel’s 24/7/365 coverage & 60 second response times. Backed by Latchel’s $1m insurance policy.

Improve Resident Satisfaction

Latchel averages a 4.8/5 star rating for resident satisfaction across all completed work orders.

Nationwide Coverage

Latchel’s 24/7 maintenance call center and platform is fully operational in all 50 states.

Who Uses Latchel?

Landlords

Spend time doing things you love while Latchel protects your investments.

Property Managers

Stay focused on growth while Latchel manages and scales your maintenance operation.

How It Works:

Resident Submit Request

Step #1

Residents call, text, or message us via the platform

Anytime your residents have a request, they can contact us via call, text, or online dashboard. Their dedicated Latchel phone number is created with the area code in your market.

Step #2

We respond in 60 seconds or less. 24/7/365

Whether it’s routine or an emergency, we proudly offer 60 second response times to all your tenants 24 hours a day, 7 days a week, 365 days a year.

Not only does Latchel handle maintenance calls, we also connect tenants with pros to tackle home needs like housekeeping, laundry service, lawn care, dog walking, and much more.

Step #3

We get to the bottom of the service request.

Latchel’s team is always standing by to resolve any tenant problems. We also offer proactive video troubleshooting to help resolve problems on the spot, so tenants can live comfortably without waiting for help.

Step #4

We schedule and dispatch your preferred vendors

We confirm your residents’ availability and dispatch your preferred vendors accordingly. If needed, we can dispatch Latchel contractors if your preferred vendors are not available.

Step #5

We Confirm 100% Resident Satisfaction

We follow up at the end of the service provider’s appointment to make sure everything got fixed. We follow up with both the resident and the service provider.

Step #6

Get 5-Star Resident Reviews

We collect resident reviews after every work order is completed, averaging a 4.8/5 star rating across all work orders. All 5 star reviews are automatically pushed to your online profile!

What Customers Are Saying:

I think we might have the best solution in property management in Latchel. What you don’t want as a CEO is to be burning time on operations when you’re driving for sales & revenue. Once we committed to Latchel, it changed the game for us.”

Johnny Wolff, Homeroom

Latchel has become a new revenue stream for us allowing us to grow faster. Residents get better service and 24/7 coverage, limiting our liability and providing a better living experience. Latchel has been great to work with! Ryan Miller, Titan Management

We’ve been able to save around $40k annually with a streamlined maintenance operations.

Ian Joseph, Miller Laine Property Mgmt