Turn residents into raving fans
Latchel’s Resident Benefits give your residents a centralized hub of top-tier lifestyle and financial perks that they won’t want to live without.
Elevate your resident's lifestyle
and protect their finances
Easy & Fast Scheduling
Resident’s can schedule concierge services and resident responsible repairs in less than 60 seconds.
$1,000 of financial protection
Residents hate losing money because of an accidental maintenance damage. They get $1,000 of damage coverage. Live la vida loca.
Full In App Benefit Hub
You can add custom benefits into the Latchel benefits dashboard so residents have one place for all their amenities.
The lifestyle your residents crave
With Latchel’s Resident Benefits, not only does our platform elevate your residents’ maintenance experience, we also connect them with pros who can tackle home chores.
One of the most requested services!
Very popular when this is resident responsible.
All House Chores
Residents often request a carpet cleaning when their move-out date approaches.
Residents often request help to pack and load their truck during move-out.
A common request we find long term residents requesting.
Save residents money. We think
they’ll appreciate it.
Resident-caused damages get resolved faster when Latchel covers the costs – up to $1k in cash reimbursements for things like:
We'll drain your pipes, not your wallet.
Overestimated the power of your garbage disposal? You won't have to dispose of your money to fix it.
Forgot your keys inside? Lock-outs are covered so you can keep your cash locked in.
A Hub of Extra Financial Protection Benefits
Cash Back on Insurance Policies
Residents get rewarded with cash back on renters, and even auto insurance.
Rewards for Rent Payments
Residents can get kick-back rewards for on time rent payments.
Cash Back on Shared House Bills
Residents can easily split shared house bills (like cable, wifi, cellular, etc.) and get cash back rewards!
Have custom benefits you’d like to add to the resident benefits dashboard?
We’ve made it easy to add your own resident benefits, and customize what your residents have access to!
Our Resident Benefits
Access dozens of amenities like cash back on accidental damage, insurance, and more!
Missed Appointment Fee Reimbursement
If residents get charged a trip fee for a missed maintenance appointment, they can submit it to Latchel & get reimbursed for 50% of the cost.
Overnight Stay Reimbursement
Residents can get reimbursed for a night at a hotel if a resident contacts their emergency maintenance line about a habitable emergency.
Free Drain Maintenance Packs
Residents can request drain unclogging snakes in the mail to help reduce the need for plumbers and handyman services.
Free Security Deposit Review
Our Industry experts will do an independent review of Resident’s security deposit charges to evaluate them against market-rate.
If your resident’s move-in maintenance isn’t complete within 2 weeks after they move in, we’ll send them a $50 gift card to Doordash.
Lockouts happen to everyone. Residents get a one time use benefit up to $50 in reimbursement for a lockout.
$1,000 in Damage Reimbursements
Receive up to $1,000 in reimbursements for accidental damages or lockouts thanks to Latchel Home Assistant.
Latchel Moving Concierge
Get personalized help for your move-in or move-out, utility set-up, find movers, discounts, and more!
Affordable services for residents
Latchel Resident Benefits help your residents schedule and organize their schedules by offering services like: housekeeping, lawn care, furniture assembly, tv mounting, laundry services and so much more. We dispatch pros that fit your budget and availability. Oh yeah, no cost to you.
Proactive video troubleshooting helps resolve problems on the spot so residents can live comfortably without waiting for help. Residents have the flexibility to submit tickets via text, calling in, or logging into your account.