Home Assistant

Turn residents into raving fans

Latchel’s Home Assistant gives your residents a centralized hub of top-tier lifestyle and financial perks that they won’t want to live without. 


Elevate your resident's lifestyle
and protect their finances

Easy & Fast Scheduling

Resident’s can schedule concierge services and resident responsible repairs in less than 60 seconds.

$1,000 of financial protection

Residents hate losing money because of an accidental maintenance damage. They get $1,000 of damage coverage. Live la vida loca.

Account Executive
Full In App Benefit Hub

You can add custom benefits into the Latchel benefits dashboard so residents have one place for all their amenities.

The lifestyle your residents crave

With Latchel’s Home Assistant, not only does our platform elevate your residents’ maintenance experience, we also connect them with pros who can tackle home chores.

House Cleaning

One of the most requested services!

Lawn Care

Very popular when this is resident responsible.

All House Chores
We mount TVs, assemble furniture, and fix resident responsible items before move-out.
Carpet Cleaning

Residents often request a carpet cleaning when their move-out date approaches.

Move-out Assistance

Residents often request help to pack and load their truck during move-out.

Junk/Furniture Removal

A common request we find long term residents requesting.

Save residents money. We think
they’ll appreciate it.

Resident-caused damages get resolved faster when Latchel covers the costs – up to $1k in cash reimbursements for things like:

Plumbing clogs

We'll drain your pipes, not your wallet.

Garbage Disposals

Overestimated the power of your garbage disposal? You won't have to dispose of your money to fix it.


Forgot your keys inside? Lock-outs are covered so you can keep your cash locked in.

A Hub of Extra Financial Protection Benefits

Cash Back on Insurance Policies

Residents get rewarded with cash back on renters, and even auto insurance.

Rewards for Rent Payments

Residents can get kick-back rewards for on time rent payments.

Cash Back on Shared House Bills

Residents can easily split shared house bills (like cable, wifi, cellular, etc.) and get cash back rewards!

Have custom benefits you’d like to add to the resident benefits dashboard?
We’ve made it easy to add your own resident benefits, and customize what your residents have access to!  

Our Resident Benefits

Access dozens of amenities like cash back on accidental damage, insurance, and more!


Missed Appointment Fee Reimbursement

If residents get charged a trip fee for a missed maintenance appointment, they can submit it to Latchel & get reimbursed for 50% of the cost.


Overnight Stay Reimbursement

Residents can get reimbursed for a night at a hotel if a resident contacts their emergency maintenance line about a habitable emergency.


Free Drain Maintenance Packs

Residents can request drain unclogging snakes in the mail to help reduce the need for plumbers and handyman services.


Free Security Deposit Review

Our Industry experts will do an independent review of Resident’s security deposit charges to evaluate them against market-rate.


Move-in Promise

If your resident’s move-in maintenance isn’t complete within 2 weeks after they move in, we’ll send them a $50 gift card to Doordash.


Lockout Reimbursement

Lockouts happen to everyone. Residents get a one time use benefit up to $50 in reimbursement for a lockout.


$1,000 in Damage Reimbursements

Receive up to $1,000 in reimbursements for accidental damages or lockouts thanks to Latchel Home Assistant.

Get 15% off Bedding on Any Purchase

Unlimited discounts on soft, sustainable, eucalyptus sheets, mattresses, comforters, duvet covers, pillowcases, and more!

Build Credit with Your Rent

Report your on-time rent payments to Experian, Equifax and TransUnion to build credit. Latchel residents have no enrollment fee ($10 off).


Latchel Moving Concierge

Get personalized help for your move-in or move-out, utility set-up, find movers, discounts, and more!

Identity Theft Protection

Get exclusive discounts on protection plans, $1M stolen funds reimbursement, identity monitoring, and more!

Cash Rewards on Insurance Policies

Earn 700+ marbles ($7+) when you sign up, add at least one active policy, and take control of your insurance.

Get the Best-Rated Renter's Insurance

Receive an extra layer of protection with these insurance benefits including: legal liabilities, fire and water damage, and more!

Easily Manage and Pay Bills

Simplify your budget and automatically pay bills on a schedule. Sign up today and we’ll waive the $3 monthly membership fee for life!

$0 Fee on Splitting & Paying Rent

Linking to 10,000+ billers nationwide, Fuse’s app pays then charges every roommate separately for their share of house bills.

Improve Your Oral Health at Home

Take control of your oral health & wellness with an at-home test & get 15% off any order, or subscription!

Smart Cash for Credit Cards

Lower your APR on credit cards to 13%, autopay all your credit card bills from a single app, prevent late fees and overdraft fees, and more!

Get Peace of Mind

Take less than 20 minutes to write or update your legal will for FREE. Enter your information, and they’ll create a customized will.

Affordable services for residents

Home Assistant helps your residents schedule and organize their schedules by offering services like: housekeeping, lawn care, furniture assembly, tv mounting, laundry services and so much more. We dispatch pros that fit your budget and availability. Oh yeah, no cost to you.


Video calling

Proactive video troubleshooting helps resolve problems on the spot so residents can live comfortably without waiting for help. Residents have the flexibility to submit tickets via text, calling in, or logging into your account.

Add new revenue streams for a stronger business

Implementing Latchel as a service to your residents adds thousands of dollars in new revenue every month.

See why property managers love using Latchel