Resident & Maintenance Solutions
Making Residents Even Happier
Earn additional revenue by providing your residents with Latchel’s best in class Resident Benefits & Maintenance platform.
Our Resident Benefits
Access dozens of amenities like cash back on accidental damage, insurance, and more!
Missed Appointment Fee Reimbursement
If residents get charged a trip fee for a missed maintenance appointment, they can submit it to Latchel & get reimbursed for 50% of the cost.
Overnight Stay Reimbursement
Residents can get reimbursed for a night at a hotel if a resident contacts their emergency maintenance line about a habitable emergency.
Free Drain Maintenance Packs
Residents can request drain unclogging snakes in the mail to help reduce the need for plumbers and handyman services.
Free Security Deposit Review
Our Industry experts will do an independent review of Resident’s security deposit charges to evaluate them against market-rate.
Move-in Promise
We promise all maintenance requests made within 2 weeks of move-in are completed within 2 weeks of approval, or dinner is on us.
Lockout Reimbursement
Lockouts happen to everyone. We reimburse a maximum of one lockout incident per resident per lease term.
$1,000 in Damage Reimbursements
Receive up to $1,000 in reimbursements for accidental damages or lockouts thanks to Latchel Home Assistant.
Get 15% off Bedding on Any Purchase
Unlimited discounts on soft, sustainable, eucalyptus sheets, mattresses, comforters, duvet covers, pillowcases, and more!
Build Credit with Your Rent
Report your on-time rent payments to Experian, Equifax and TransUnion to build credit. Latchel residents have no enrollment fee ($10 off).
Moving Concierge
Get personalized help for your move-in or move-out, utility set-up, find movers, discounts, and more!
Mobile Banking App
Get $500 advanced, get paid up to 2 days early, and earn up to 15% cash back with Dave’s mobile banking app.
Cash Rewards on Insurance Policies
Earn 700+ marbles ($7+) when you sign up, add at least one active policy, and take control of your insurance.
Get Peace of Mind
Take less than 20 minutes to write or update your legal will for FREE. Enter your information, and they’ll create a customized will.
Identity Theft Protection
Get exclusive discounts on protection plans, $1M stolen funds reimbursement, identity monitoring, and more!
Safe at Home: Renter’s Insurance
So simple, it’s brilliant: Residents tell us about them, where they live, and what they have, and they’ll get the best policy to protect their stuff.
