As our world becomes more and more virtual, Property Managers are being pushed into a more digital way of doing business. Property Management automation softwares and tools for nearly every realm of the business are becoming more and more abundant, more widely adopted, and soon, may be a minimum expectation of a well run Property Management company. We put together a quick list of tools available to work into your operations to continue making your business run more efficiently and grow.

The Basics –  Software: 

Property Management software is the most basic tool to help streamline processes. It helps property managers track leases, residents, collect rent and manage finances to reduce costs and streamline operations. Some of the popular softwares out there are:

  • Buildium
  • PropertyWare
  • RentRedi
  • Rent Manager
  • Appfolio
  • ResMan
  • Rentec Direct

Some have open integrations with the some of other tools and softwares available to succinctly manage the other parts of your Property Management business. Rent Manager has an open integration that syncs with most other softwares out there, including Latchel.

Maintenance Coordination: 

At Latchel, we provide a proprietary software to track maintenance requests, as well as a human call center to handle after hours, emergency, or all general maintenance calls depending on the level of service needed. We pro-actively troubleshoot all maintenance requests that come in, and by doing so are able to resolve or de-escalate around 30% of all resident maintenance requests that come in.  We recently launched a video-based troubleshooting feature that helps to resolve more issues over the phone keeping residents and maintenance providers out of harm’s way. No downloads are necessary, residents simply get texted a link that opens a video chat.

Property Managers who use Latchel are able to save up to 80% of time spent on maintenance. Our new 24/7 Home Assistant product even helps property managers generate a new revenue stream by packaging our highly rated maintenance coordination services into a resident benefit package with a few other high quality resident benefits.

Leasing Automation: 

Companies like Tenant Turner provide tenant lead scheduling software that allows you to keep all your leasing activities in one place. Tenant Turner provides instant responses to all tenant leads, schedules showings and self-access viewings, and provides reporting so you can stay on top of your metrics. You also can set your screening criteria in advance so only qualified leads get access to schedule showings.  We had Tenant Turner on The Latchel Podcast to dive deeper into the details, you can tune in here.

A few other companies with self showing features to check out are Show Mojo, Rently, and Point Central. Point Central also helps with lockouts by allowing you to generate a code or just unlock a unit from your phone via bluetooth.

Automating Inspections: 

Automating inspections is a great way to significantly reduce field work for your team and head strong towards paperless inspections. There are many user friendly web and mobile platforms out there that can integrate with your base software to create more efficient and standardized inspections across all your units. Owners also appreciate easy and quick access to inspection reports and property conditions. RentCheck has a solution that empowers residents to easily complete inspections and encourages them to treat the property like an owner would. You can tune into our podcast session with RentCheck here.

A few other companies to check out are EZ Inspections and OnSite Pros.

Marketing Automation: 

When your basic operations are fine-tuned, you’ll have more time to focus on growth and marketing. A few companies that work with Property Management companies on automating marketing processes are RentBridge, FourAndHalf, and DoorGrow.

Each of these have their own unique approach at collecting more highly qualified owner leads through various sources, including one of your most important ones, your website. These companies also help property managers to strategize and implement high growth tactics tailored to your market and company. We sat down with RentBridge and FourAndHalf in our podcast. You can tune into their respective episodes here:

There are many more automation tools available for Property Managers, and more being developed as the industry changes. If you’re using a stellar automation service that we haven’t mentioned here, drop us a comment below. We’ll be continuously updating this post.

About Latchel

At Latchel, we offer a virtual concierge to residents that helps property managers truly grow and scale their business at no cost to the property manager.

We do this in 3 main ways:

  1. Increasing Your Annual Revenue: Management companies create a new revenue stream of $6/unit per month by partnering with Latchel.
  2. Increasing Your Resident Retention: Management companies see a 40% reduction in resident attrition within a year of implementing Latchel. (and)
  3. Increasing Your 5-star Resident Reviews Online: Management companies see 5-Star reviews increase by 10x after partnering with Latchel.

By including our maintenance coordination services at no cost, property managers also save up to 80% of the time they normally spend on maintenance.

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